Office Networking
Nov03

Office Networking

Building a small office network means starting with a foundation of switches and routers. OC Tech Desk will help you understand and develop a clear vision for what your network needs.   New or Existing Networks Whether creating a new or upgrading an existing network, OC Tech Desk will: Provide business-grade switches and routers for reliable communications. Create a network that can grow over time, so you can add features and functionality as needed. Make sure your switches and routers are easy to install, use and manage. Make sure your network is designed with reliability and redundancy in mind. This provides the business continuity you’ll need to bounce back quickly from unforeseen circumstances. Internet Connectivity Issues Internet connectivity is extremely important in this day and age, without it may be disastrous for most businesses. Our team is trained to handle all your issues and get your connection back up in no...

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Website Services
Oct29

Website Services

In this day and age perception is reality, if your business isn’t online, it doesn’t exist.  At OC Tech Desk, we understand that building a website may seem like a huge hassle and expense but, think again.  If you’re tired of a website that is out of date and contains useless content, or tired of not having a website at all – we’re here to help. Website Upgrades and Designs Business analysis – To design a website, OC Tech desk will ask questions to gain an understanding about your ideal customers so that we can do a better job of communicating your value to your website visitors. It will also help us prioritize content that will help customers decide whether you’re the right company for them. Information architecture and user interface planning – Your content and pages are organized in a way that makes your website easy to use. “Wireframes”, like a blueprint for your website, are created to put ideas down on paper before heading into the design of the website. Creative strategy and interface design – Depending on the message you wish to convey through the design of your website, we will conduct a creative study that will give us a framework for the design of the website. Back-end CMS development – Whether you want to sell products online, a site for you portfolio or just a webpage for your business, we will customize a content management system that will work for your...

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Tech Support
Oct29

Tech Support

An important element of IT is making sure it’s running smoothly. Because, when something goes wrong, everything grinds to a halt.  Unless you have a background in IT, Information Technology probably isn’t a core competency for you. As a business owner, you want your time and energy focused on the pressing challenges and opportunities of growing your business, not trying to figure out why, when, where, or how much to invest in technical infrastructure. Managed Services The key to running an efficient network of computers is to ensure they are well maintained and secure. When you sign up with our monthly managed services, we will monitor your network to prevent network downtime and unexpected hardware cost. Here are a few benefits to our Managed Services: Discounted Hourly Rates on Service Calls Network protection against malware and viruses Daily firewall monitoring Daily data monitoring Daily hardware monitoring Network stability Monthly system reports Remote assistance Remote updates and patches Creation and enforcement of user policies Troubleshoot Our team is here to help! We will first attempt to provide support online from our tech desk. IF the issue cannot be resolved online, a member of our team will go to your location to get your system up and running again. Custom Computer Upgrades and Repairs If you know your computer isn’t performing up to par, we can replace, repair or upgrade it. A simple upgrade may be enough to get your computer back up to speed in no time. If you prefer to upgrade your computer instead, we are able to build a computer tailored to your needs. At OC Tech Desk we upgrade existing PCs, replace damaged internal components, install computer peripherals and new devices both internal and...

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Data Backups and Security
Oct29

Data Backups and Security

Data Backups Local OC Tech Desk data backup protects physical, virtual, and multi-platform server environments with one solution built on proven, disk-based technology. Cloud OC Tech Desk cloud backup and recovery services features a rock-solid infrastructure managed by our team of experts. You get server and endpoint data protection across mixed-use environments plus easy cloud recovery. Boost user productivity and network performance with cloud-based backup and restores. The cloud provides geo-redundant storage, ensured up-time and ironclad security so files are available from anywhere at any time. Security Network security is any activity designed to protect the usability and safety of your network and data. OC Tech Desk will design and implement an effective network security strategy to target a variety of threats and stops them from entering or spreading on your network. A network security system will consist of: Anti-virus and anti-spyware Firewall, to block unauthorized access to your network Intrusion prevention systems (IPS), to identify fast-spreading threats, such as zero-day or zero-hour attacks Virtual Private Networks (VPNs), to provide secure remote access Backup...

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